Have An Emergency ?

After Hours Tenant Repairs

EMERGENCY MAINTENANCE AFTER HOURS

For urgent repairs that cannot wait until the next business day, please contact Cherie Willcock 0433 305 041 (other than lost keys, which is the tenant’s responsibility for being locked out).

In case of an emergency such as a burst water main or major roof leak during the late/early hours of the day we ask that you contact one of the following;

State Emergency Service: 13 25 00
Water Corporation: 13 13 75

Should you experience a break-in during the late/early hours of the day, please report to the Police immediately. If a window was broken in order to gain access, you may organise the repair immediately following Police instructions.

It would then be appreciated if you could contact our office during business hours and advise of the Police Report Number. Owner insurance covers glass breakage although this can only be done with the Police Report Number.

After hours repairs
in the event you have tried Pat, waited for a reasonable time and had no response, you may then contact the below tradespeople:

Browns Plumbing – 9330 5786
Bara Electrical – 0408 950 338
Elite Lock Service – 0424 627 387
Prompt Glass – 9330 5555

This is NOT for hot water systems which are not carried on a weekend. If the job is booked in and could have been conducted during business hours, you will be responsible for the after hours service fee (normally around $250).

RETICULATION
Reticulation sprinklers are the responsibility of the tenant to ensure they are clear of sand or debris. We advise you to check all sprinklers immediately upon moving into the property and regularly thereafter. Please ensure that you do not park on the lawn or verge areas at any time.